Internal & Change Communications
Clear communication. Better business outcomes.
Good internal communication helps people understand where the organisation is going, why decisions are being made and the part they play. I help organisations create clear, consistent internal communications that support growth, change and business performance.
Whether you need a strategy, support through transformation, stronger leadership communications or simply a more structured approach, I can help.
When internal communication needs attention
As organisations grow and change, communication can easily become fragmented. Employees hear different messages. Important information doesn't reach everyone. Managers don't have the information they need. People hear company news externally before they hear it internally
I help organisations replace ad hoc communication with a clear, reliable approach that keeps people informed, connected and aligned.
How I can help
Internal Communications Strategy
A practical strategy built around your organisation, your people and your business priorities. This can include communication audits, audience analysis, leadership messaging, channel reviews, employee listening and feedback, measurement and implementation planning.
Change Communications
Change is inevitable. Confusion doesn't have to be.
I help organisations communicate clearly through transformation, growth and organisational change, ensuring people understand what's changing, why it matters, what it means for them and what they need to do. Support can include change narratives, communication plans, stakeholder mapping, manager toolkits, FAQs, training and go-live communications.
Leadership & Manager Communications
I help leaders turn complex business information into clear, human communication, from CEO updates and town halls to major announcements & manager briefings.
Channels & Employee Voice
I can review your intranet, email, Teams, town halls and other channels to clarify what each is for and how they work together. I can also help build employee voice into your approach through pulse checks, Q&As, surveys, manager feedback loops and other listening mechanisms.
Strategy and hands-on delivery
You may need advice and a strategy. Or you may need someone to stay and make it happen. I can work as an extension of your team, planning and writing internal communications, interviewing leaders and employees, managing communication calendars and supporting delivery. This gives you experienced internal communications support without adding to the workload of already busy internal teams.
Why me?
I bring more than 20 years' experience across journalism and communications. My background with Al Jazeera English, Sky News, Thomson Reuters and the Irish Independent taught me how to get to the heart of complex information and communicate it clearly.
As a communications consultant and qualified executive and business coach, I combine that clarity with an understanding of people, leadership and change. The result is communication that isn't simply sent, but understood.